• Serious Anti-Social Behaviour

    Behaviour that constitutes the commission of an offence, or that causes, or could cause fear, danger, injury, damage, or loss.

    Examples of Serious Anti-Social Behaviour include:
    • Violence against people
    • Targeted vandalism (vandalism used to harass or intimidate).
    • Sale or supply of drugs / Drug Use
    • Coercion
    • Harassment
    • Racial harassment or other hate behaviour
    • Threatening behaviour
    • Vandalism or graffiti
    • Damage to persons or property
    What to do if you experience Serious Anti-Social Behaviour?
    • Call Gardaí or relevant emergency services on 911 or 112.
    • Try to place yourself in a safe position.
    • Please report this to Clann.
    What to do if you experience Serious Anti-Social Behaviour?
    • You will be asked for dates, times, and details of what you are reporting. Clann can provide log sheets to assist you with this.
    • If you reported the incident to Gardaí, please request the PULSE number and the name of the Garda you had been dealing with.
    • Clann will investigate your concerns.
    • If evidence is found and action is deemed appropriate and necessary, Clann will act in line with our policies and procedure.
    • If evidence is not found or action is not deemed necessary, Clann will close the case.

    Note: Under GDPR restrictions, Clann may not be able to advise you of details of their investigations or the outcome. However, please be assured Clann will act in line with our policies and procedures.

  • Persistent Anti-Social Behaviour

    Behaviour that persistently interferes with the peaceful occupation of another individual.

    Examples of Persistent Anti-Social Behaviour:
    • Persistent unreasonable noise
    • Persistent loud parties
    • Persistent disorderly behaviour
    • Any other persistent behaviour that interferes with peaceful occupation
    What to do if you experience Persistent Anti-Social Behaviour?
    • Try to speak to your neighbour if you feel safe to do so. They may not be aware their actions are impacting your household.
    • Use Clann’s ‘Dear Neighbour Letter’ to express your concern and seek a resolution.
    • In respect of persistent parties / regular noise disturbances / fear for safety, call Gardaí.
    • If you cannot find a resolution, please report this to Clann.
    What can you expect from Clann?
    • You will be asked for dates, times, and details of what you are reporting. Clann can provide log sheets to assist you with this.
    • If you reported the incident to Gardaí, please request the PULSE number and the name of the Garda you had been dealing with.
    • Clann will investigate your concerns.
    • If evidence is found and action is deemed appropriate and necessary, Clann will act in line with our policies and procedure.
    • If evidence is not found or action is not deemed necessary, Clann will close the case.

    Note: Under GDPR restrictions, Clann may not be able to advise you of details of their investigations or the outcome. However, please be assured Clann will act in line with our policies and procedures.

  • Nuisance Behaviour

    Behaviour that interferes with peaceful occupation of another individual but is not persistent.

    Examples of Nuisance Behaviour:
    • Unreasonable noise (causing a disturbance but is not persistent)
    • Loud party (causing a disturbance but is not persistent)
    • Disorderly Behaviour (causing a disturbance but is not persistent)
    • Obstructing a driveway (causing a disturbance but is not persistent)
    What to do if you experience Nuisance Behaviour?
    • Try to speak to your neighbour to find a resolution. They may not be aware their actions are impacting your household.
    • Use Clann’s ‘Dear Neighbour Letter’ to express your concern and seek a resolution.
    • If you cannot find a resolution, please report this to Clann.
    What can you expect from Clann?
    • You will be asked for dates, times, and details of what you are reporting. Clann can provide log sheets to assist you with this.
    • Clann will investigate your concerns.
    • If evidence is found and action is deemed appropriate and necessary, Clann will act in line with our policies and procedure.
    • If evidence is not found or action is not deemed necessary, Clann will close the case.

    Note: Under GDPR restrictions, Clann may not be able to advise you of details of their investigations or the outcome. However, please be assured Clann will act in line with our policies and procedures.

  • Breach of Tenancy

    Breach of Tenancy is when you breach your tenancy obligations as outlined and agreed in your Tenancy Agreement.

    Examples of Breach of Tenancy:
    • Unauthorised Occupants
    • Unauthorised Pets
    • Unauthorised Adaptations
    • Fly tipping or littering
    What to do if you suspect or witness a Breach of Tenancy?
    • Report Breach of Tenancy concerns to Clann.
    What can you expect from Clann?
    • You will be asked for dates, times, and details of what you are reporting. Clann can provide log sheets to assist you with this.
    • Clann will investigate your concerns.
    • If evidence is found and action is deemed appropriate and necessary, Clann will act in line with our policies and procedure.
    • If evidence is not found or action is not deemed necessary, Clann will close the case.

    Under GDPR restrictions, Clann may not be able to advise you of details of their investigations or the outcome. However, please be assured Clann will act in line with our policies and procedures.