• Serious Anti-Social Behaviour

    Behaviour that constitutes the commission of an offence, or that causes, or could cause fear, danger, injury, damage, or loss.

    Examples of Serious Anti-Social Behaviour include:
    • Intimidation or threats
    • Racial harassment or other hate behaviour
    • Actual violence against people
    • Sale or supply of drugs
    • Targeted vandalism (vandalism used to harass or intimidate).
    • Loud noise
    • Drinking or drug use leading to disorderly behaviour
    • Vandalism or graffiti
    • Littering or dumping of rubbish
    • Hoarding that is impacting on others peaceful occupation
    • Any other persistent behaviour that interferes with the peaceful occupation of others.
    What to do if you experience Serious Anti-Social Behaviour?
    • Call Gardaí or relevant emergency services on 911 or 112.
    • Try to place yourself in a safe position.
    • Please report this to Clann.
    What to do if you experience Serious Anti-Social Behaviour?
    • You will be asked for dates, times, and details of what you are reporting. Clann can provide log sheets to assist you with this.
    • If you reported the incident to Gardaí, please request the PULSE number and the name of the Garda you had been dealing with.
    • Clann will investigate your concerns.
    • If evidence is found and action is deemed appropriate and necessary, Clann will act in line with our policies and procedure.
    • If evidence is not found or action is not deemed necessary, Clann will close the case.

    Note: Under GDPR restrictions, Clann may not be able to advise you of details of their investigations or the outcome. However, please be assured Clann will act in line with our policies and procedures.

  • Persistent Anti-Social Behaviour

    Behaviour that persistently interferes with the peaceful occupation of another individual.

    Examples of Persistent Anti-Social Behaviour:
    • Persistent unreasonable noise
    • Persistent loud parties
    • Persistent disorderly behaviour
    • Any other persistent behaviour that interferes with peaceful occupation
    What to do if you experience Persistent Anti-Social Behaviour?
    • Try to speak to your neighbour if you feel safe to do so. They may not be aware their actions are impacting your household.
    • Use Clann’s ‘Dear Neighbour Letter’ to express your concern and seek a resolution.
    • In respect of persistent parties / regular noise disturbances / fear for safety, call Gardaí.
    • If you cannot find a resolution, please report this to Clann.
    What can you expect from Clann?
    • You will be asked for dates, times, and details of what you are reporting. Clann can provide log sheets to assist you with this.
    • If you reported the incident to Gardaí, please request the PULSE number and the name of the Garda you had been dealing with.
    • Clann will investigate your concerns.
    • If evidence is found and action is deemed appropriate and necessary, Clann will act in line with our policies and procedure.
    • If evidence is not found or action is not deemed necessary, Clann will close the case.

    Note: Under GDPR restrictions, Clann may not be able to advise you of details of their investigations or the outcome. However, please be assured Clann will act in line with our policies and procedures.

  • Breach of Tenancy

    Breach of Tenancy is when you breach your tenancy obligations as outlined and agreed in your Tenancy Agreement.

    Examples of Breach of Tenancy:
    • Unauthorised Occupants
    • Unauthorised Pets
    • Unauthorised Adaptations
    • Fly tipping or littering
    What to do if you suspect or witness a Breach of Tenancy?
    • Report Breach of Tenancy concerns to Clann.
    What can you expect from Clann?
    • You will be asked for dates, times, and details of what you are reporting. Clann can provide log sheets to assist you with this.
    • Clann will investigate your concerns.
    • If evidence is found and action is deemed appropriate and necessary, Clann will act in line with our policies and procedure.
    • If evidence is not found or action is not deemed necessary, Clann will close the case.

    Under GDPR restrictions, Clann may not be able to advise you of details of their investigations or the outcome. However, please be assured Clann will act in line with our policies and procedures.