Emergency
Response Service
1850 247 999

Clann works with a partner organisation to provide an emergency response service to our residents.

This service is run by a team of dedicated, caring and compassionate people who are always ready to help.

The team will answer your call 24 hours a day, 7 days a week.

 

When you ring the emergency response service you will be greeted by a real person who is trained to help people. The team receive calls about all types of things including emergency situations, falls and loneliness. No matter what the issue, we are here to help. We will never end a call until we know you are OK.

All Clann homes are equipped with an emergency call system. This is a two-way speech system which can be used to speak to the emergency response team and get help if needed. The emergency response team receives calls relating to anything from emergency situations, to falls and vulnerability and loneliness. No matter what the issue, the team will help you through it and will not end a call until they know you are ok.

Clann residents can also request a wellbeing call through the emergency response service. The call can be daily or tailored to your individual needs. This can be a long-term or a short-term arrangement, it’s up to you.

For more information on this service, you can call our dedicated Customer Contact Centre on 01 707 2244 or email clann@clannhousing.ie

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Assistive Technology

In addition to our emergency response service, Clann can install tailored monitoring technology in your home.

The type of products we can install are tailored to your individual needs. This includes things like movement sensors, door sensors, pathway lighting to help find the bathroom at night and fall sensors. The reason why we promote using this type of technology is to support you to live independently in your own home for as long as possible.

To find out more about the supports available, speak to your scheme manager.

Partner Supports

We work with partner organisations that provide specialist support
services to our residents. These agencies can support you to remain
active, healthy and independent.

Resident Support Services

Find information about the support services available to Clann residents. These service providers have worked with Clann staff and residents in the past and have helped residents overcome whatever challenges may arise.

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