Health And Safety
Keeping you safe at home*
What to do if you smell gas at home
On the street
If you smell gas on the street, call 1800 20 50 50 immediately.
Don’t assume someone else will. In the interests of public safety, all emergency calls are recorded.
Don’t use a phone in the immediate area of the leak, use a neighbour’s or call from outside. www.gasnetworks.ie
Tampering with a gas meter is illegal and a serious public safety concern. It doesn’t just put you at risk, but it also puts your family, neighbours and the general public at risk.
Gas Networks Ireland regularly attends to reported gas leaks caused by illegal meter tampering. Tampering with a gas meter is:
Gas Networks Ireland and the gas suppliers are very aware of the financial difficulties that some gas customers can experience but tampering with a gas meter is not the solution.
The consequences could be costly or even fatal. Public safety is the main priority for Gas Networks Ireland. By law, only Gas Networks Ireland representatives and Registered Gas Installers are authorised to work on natural gas meters and gas pipe work.
What should I do if I suspect meter tampering is taking place? You can confidentially report any suspected cases of meter tampering to Gas Networks Ireland on 1800 464 464 or at https://www.gasnetworks.ie/home/gas-meter/report-meter-tampering/
What is carbon monoxide?
Carbon monoxide is a colourless, odourless and poisonous gas. It can be produced by any appliance which burns any fuel such as oil, turf, coal, gas or wood. If a person is exposed to carbon monoxide over time, it can cause illness, even death.
If there is a lack of air for combustion, the appliance is faulty, installed incorrectly, poorly maintained or used incorrectly, carbon monoxide (CO) can be produced.
Know the danger signs
Recognising signs of carbon monoxide poisoning
Other signs include:
If you or someone else on the premises is experiencing some of the described symptoms and you suspect carbon monoxide poisoning then:
Carbon monoxide alarms
Use carbon monoxide alarms but remember these are no substitute for regular inspection and maintenance of appliances, vents, flues and chimneys.
Make sure the alarm:
More than one alarm may be required to give full coverage. Alarms should be installed as per manufacturers’ instructions. Alternatively get a qualified installer to fit them for you.
For further information on carbon monoxide, please call 1800 89 89 89 or visit www.carbonmonoxide.ie
Going on holiday?
If you go on holiday, make sure your appliances are turned off. However, in very cold weather, your central heating boiler can be left operating at a low setting to prevent water pipes from freezing.
Have you got a meter box key? It is important that you have a meter box key in an accessible place so you can open your meter box to turn on or off your gas supply. To obtain a meter box key, please call Gas Networks Ireland on 1800 464 464 or visit www.gasnetworks.ie
Your gas meter
Isolation Valves in Apartment Buildings
If you live in an apartment building there may be two ways to isolate the gas supply to your property in the event of an emergency.