We would not consider sounds relating to ‘general living’ as antisocial behaviour. ‘General living’ includes noise such as;
doors opening and closing
You may want to have a friendly word with your neighbour as they may not be aware you can hear them or use our Dear Neighbour Card.
This would only be considered antisocial behaviour if the noise is persistent.
We want everyone to enjoy living in their home and would ask that residents are both considerate and tolerant.
We would first suggest you have a friendly word with your neighbour as they may not be aware they are causing a disturbance. You can also download our “Dear neighbour letter” to help with this.
If the behaviour is persistent, please complete our anti-social behaviour log with dates and times of the incidents. Log sheets can be requested through the Contact Centre on 01 7072244 or can be downloaded from our website.
How to make a report
If you want to report persistent loud noise/music, contact Clann by phone
This would only be considered anti-social behaviour if it persists during unsociable hours.
We would suggest you have a friendly word with your neighbour first as they may not be aware they are disturbing you. You can also download our “Dear neighbour letter” to help with this.
If the behaviour is persistent, during unsociable hours and you do not feel comfortable to approach your neighbour, or you have tried, and the situation has not improved, please complete our anti-social behaviour log with dates and times of the incidents. Log sheets can be requested through the Contact Centre on (01 707 2244) or can be downloaded from our website.
Here are some tips for reducing noise in the home to minimise disturbance to neighbours.
Ensure you choose a reliable product and ensure it’s serviced regularly. Installers of alarm systems are required to have licenses from the Private Security Authority. In order to get a license, they must adhere to certain standards, including maximum times for the sounding of external alarms – the maximum under the European standard is 15 minute
Whenever possible, let your neighbours know that you are undertaking noisy work and try to work during normal waking hours
Carry out the noisiest tasks in the middle of the day – if you must start early, do quieter jobs first.
Try and carry out noisy activities in the middle of the day for example mowing the lawn.
If you have a barbeque or party, tell your neighbours, invite them if appropriate, avoid amplified music out of doors and if anyone does complain, turn it down. Either end your party or bring your guests indoors at a reasonable time.
Entering / leaving your home
Avoid slamming front doors or communal entrance doors, particularly late at night or early morning.
If expecting a visitor/taxi, ask them to knock rather than sound the horn and try not to slam your door or car doors.
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